Privacy Policy

Ferlin Cow is operated by FERLINCOW AGRO PRIVATE LIMITED.

Registered office: #28, Rectangular Shaped, DVR Arcade, No-19, PR NO-40/1, KR Pura Hobli, Bangalore-560016, Karnataka, India. GSTIN: 29AAGCF6956P1ZN. Privacy and support requests can be sent to [email protected] or +91 86187 81146.

We collect identity and contact information such as name, email address, phone number, billing address, shipping address, and account credentials.

We collect order and support information such as products purchased, sizes, colors, payment status, delivery status, returns, refunds, support messages, and customer preferences.

We use information to run the storefront, process orders, provide delivery updates, support returns, issue invoices, prevent abuse, and improve the shopping experience.

We may send transactional communications for account activity, order confirmation, payment status, shipment, refund, and policy updates.

We share data only where needed for ecommerce operations, such as hosting, analytics, payment processors, logistics partners, customer support tools, accountants, legal advisors, and authorities where required by law.

Raw card, UPI PIN, wallet, or banking credentials should be handled by the payment provider and not stored by this frontend.

Order, invoice, tax, payment, refund, and accounting records may be retained as required by applicable law and legitimate business needs.

Customers can contact [email protected] for access, correction, deletion, or support requests, subject to legal and operational retention requirements.